Suzuki Warranty

Suzuki New Zealand Limited (Suzuki) warrants that if, within the specified warranty period from the date of retail sale, any part of the outboard motor is found to be defective due to faulty materials or manufacturing, the defect will be repaired or the part replaced in accordance with the terms outlined in the owner's warranty and maintenance manual or under Suzuki New Zealand's warranty policy.

Conditions for Warranty Coverage:

1. The outboard motor must have been supplied or distributed by Suzuki New Zealand Limited.
2. The outboard motor must have been installed by an approved Suzuki Marine Dealership.
3. All service and maintenance must be carried out by an approved Suzuki Marine Dealership using only genuine Suzuki parts, accessories, oils and lubricants.
4. All repairs or warranty claims must be carried out by an approved Suzuki Marine Dealership.
5. The outboard motor must have been maintained in accordance with Suzuki's recommended maintenance schedules, as outlined in the Owner’s Manual by an approved Suzuki Marine Dealership.
6. The motor must have been operated according to Suzuki’s guidelines and must not have been subject to misuse or accidents.
7. The outboard motor must remain in its original production configuration.
8. Normal wear and tear or required service adjustments are not covered by the warranty.

If you sell or transfer ownership of your Suzuki outboard motor within the warranty period, and all warranty conditions are met, the remaining warranty can be transferred to the new owner by following these instructions.

1. Complete the Notice of Transfer of Ownership This form is available on the Suzuki Marine website here. Make sure to fill out the form with the new owner’s details.
2. Provide the Serial Number In the comments section of the form, include the serial number and engine number of the outboard.
3. Submit the Form Once the form is completed with the required information, submit via the Suzuki Marine website.
4. Warranty Continuation As long as the warranty conditions noted in the Warranty and Service booklet are met, the balance of the 5-year warranty will remain valid for the new owner after the transfer process is completed.

To maintain the appearance, performance, and value of your Suzuki outboard motor, and to ensure warranty requirements are met, it's important to follow the recommended maintenance guidelines. Here's how you can help protect your investment:

1. Regular, scheduled maintenance is the owner's responsibility. Follow Suzuki's maintenance recommendations to ensure optimal performance. Keep records of all routine maintenance services performed. In the event you need to file a warranty claim, Suzuki may require proof of maintenance. Lack of evidence could affect your claim.

2. If your Suzuki outboard is used in severe conditions (e.g. saltwater, extreme temperatures, heavy use) additional cleaning care is recommended to protect both the motor and its value.

a) Use recommended outboard motor washes and polishes.

b) Apply wax to protect the paint and finish.

c) Use multi-purpose lubrication sprays for maintenance.

3. After using your Suzuki outboard in saltwater, it's crucial to flush the motor with fresh water for at least 10 minutes. This helps to prevent salt buildup and corrosion.

a) Use a mild soap wash or detergent with fresh water to clean the motor.

b) Avoid harsh chemicals or abrasives that could damage the surface.

4. By adhering to these simple steps, you will not only ensure that your Suzuki outboard motor remains in excellent condition, but also help preserve its value and performance for years to come.

As part of Suzuki's 5-year recreational warranty for models DF2.5 through DF350, Suzuki New Zealand Limited offers additional coverage against corrosion on parts and assemblies, provided the following conditions are met:

• Replace sacrificial anodes at regular intervals, ensuring that the correct anodes are used for either saltwater or freshwater environments. Follow specified lubrication procedures to maintain motor component. Apply protective coatings as needed, including repairs to scratches and nicks in the paintwork.
• Regular maintenance must be performed by an Approved Suzuki Marine Dealer, record all inspections and services in the Service Record pages of the owner’s manual, as specified by Suzuki’s service requirements.
• Follow the simple precautionary steps listed in the Service and Warranty Manual, ensuring they are carried out as outlined.
• The corrosion warranty does not cover the following:

a) Corrosion of the electrical system.

b) Corrosion caused by marine growth (e.g. barnacles, algae).

c) Corrosion of accessories, instruments, and steering systems.

d)Corrosion due to electrolysis (electric current running through water).

e) Improper installation or modification of the motor.

f) Corrosion resulting from damage, abuse, improper use, or improper servicing.

g) Products not imported or supplied by Suzuki New Zealand Limited.

Important Note: This warranty does not cover any incidental or consequential loss or damage resulting from corrosion failure.

The following items are not covered by the Suzuki warranty.

• Normal wear and tear.
• Regular servicing and adjustments required by the prescribed maintenance schedule.
• Consumables such as: Batteries, tappet shims, cables, cam chains, filters, lubrication oils and fluids, spark plugs, fuses, starter brushes, oil seal failure, fuel system adjustments, and the removal, fitment, and installation of accessories.
• Damage as a result of using non-approved Suzuki parts, accessories, oils and lubricants during service and maintenance.
• Piston Seizure: Unless caused by a manufacturing defect.
• Damage resulting from misuse, negligence, water, fuel, or oil contamination, incorrect usage, alteration, accident, overloading, competition racing, modification, or failure to follow the recommended routine maintenance schedule and procedures.
• Removal of the engine or expense of returning the outboard motor to an approved Suzuki Marine Dealership and any expense incurred by collecting or returning the Outboard after repair or reinstallation of the Outboard.
• Change of appearance or damage to the appearance of the outboard, including paint and cosmetic items after 1 year. These items may be affected by exposure and owner maintenance. Any manufacturing imperfections would typically be apparent early on, certainly before the first service is carried out.
• Damage resulting from the failure of the operator to follow loading or usage conditions as specified in the Owner’s manual.
• Damage resulting from continued use of the outboard while a fault is known to exist.
• Outboard that has been assembled, disassembled, adjusted, or repaired by anyone other than an Approved Suzuki Marine Dealer.
• Water entering the outboard via the fuel system, exhaust system, submersion, or from incorrect use or installation.
• Damage caused by corrosion resulting from stay currents, galvanic activity, or external factors such as the application of copper-based anti-fouling paint (especially on moored boats).
• Failure of any parts caused by the lack of cooling water resulting from starting the outboard out of the water, foreign material blocking water inlets, the outboard being mounted too high, or low, on the boat’s transom or improper installation that prevents the required water flow to the cooling system.
• The installation of any devices that alter the original design and operation of the engine (e.g., heat exchangers, modifications, etc.).
• The correct propeller must be installed to match the boat’s application, ensuring the outboard operates at the specified RPM. The propeller must be removed and inspected for damage during servicing.
• Damage to propellers resulting from underwater hazards, such as rocks, debris, or other obstacles, is the responsibility of the Owner.
• Typical phenomena such as noise, vibration, or oil seepage that do not affect the quality, function, or performance of the outboard.
• Any issues related to the outboard not having the required 150mm idle exhaust port static water clearance or improper installation height on the transom.

Except where the buyer has acquired the goods for the purposes of a ‘business’ as defined in Section 2 of the Consumer Guarantees Act 1993, nothing in the above shall affect or limit the rights of the buyer under the Consumer Guarantees Act 1993, and this warranty shall in all respects be subject to the provisions of the Act. The Consumer Guarantees Act 1993 shall not apply where the buyer acquires the goods for the purposes of a ‘business’.